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Quality

UF Health Jacksonville’s latest Vizient scores are another indicator of our advancements in quality care.

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UF Health Jacksonville continues to make great advances in quality goals. The latest reason to celebrate is our Vizient scores.

Vizient is a national quality benchmarking group we submit data to. Through that process, we can compare our progress against similar organizations. Our cohort includes all safety-net hospitals, many large academic health centers and a few high-acuity centers. It is a good group to benchmark against. We receive rankings for mortality, safety (preventing hospital-acquired complications), effectiveness (readmissions), patient satisfaction, efficiency (cost and length of stay) and an overall rank.

The goal is to be No. 1 in the cohort. That means the lower the score, the better. This year, we improved our scores in every category, including overall. Following are the numbers:

Quality chart

The results show we are providing high-quality care in a safe, compassionate and cost-effective way for all patients, regardless of their condition. It takes commitment from everybody. Yes, the physicians and nurses are key at the bedside, but everyone impacts the healing journey of our patients — from Security, Food Services and Admissions to the folks who keep our finances in order.

We will continuing working for that No. 1 spot. But, for now, we should celebrate and say thanks to our senior leaders for helping us achieve such great feats.

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Fall 2019, Quality

About the Author

Photo of Kelly Gray-Eurom, M.D., M.M.M., FACEP

Kelly Gray-Eurom, M.D., M.M.M., FACEP — Assistant Dean for Quality and Safety; Chief Quality Officer, UF Health Jacksonville; Professor and Director of Business Operations, Department of Emergency Medicine

Kelly Gray-Eurom, M.D., M.M.M., FACEP, is assistant dean for quality and safety at the University of Florida College of Medicine – Jacksonville and chief quality officer for UF Health Jacksonville. In addition, she is a professor and director of business operations for the department of emergency medicine.

Gray-Eurom is board-certified in emergency medicine. She received her medical degree from the University of Vermont College of Medicine, and earned a Master of Medical Management degree from Tulane University. She completed her internship and residency in emergency medicine at the UF College of Medicine – Jacksonville in 1996, and joined UF as a faculty physician upon completion. She was promoted to associate professor and associate chair in 2008, was named CQO in 2014 and promoted to the rank of professor in 2015.

She is past-president of the Florida College of Emergency Physicians and past-president of the UFCOMJ Faculty Council, and was selected for the Fellows Program for America’s Essential Hospitals in 2017.

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UF Health Jacksonville’s latest Vizient scores are another indicator of our advancements in quality care.